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Privacy Policy

CNERGY Privacy Notice


(Aligned with the Malaysia Personal Data Protection Act 2010 and TM Group PDPA Framework)

Privacy Notice

This Privacy Notice has been prepared to inform you of how CNERGY Sdn. Bhd. (“CNERGY”, “we”, “our”, or “us”), a subsidiary under Multimedia University (MMU) and a member of the TM Group, processes your personal data when you interact and/or transact with us.
 

We take our responsibilities under the Malaysia Personal Data Protection Act 2010 (PDPA) seriously, as we recognize the importance of the personal data you have entrusted to us.
 

As part of the TM Group, CNERGY adopts and upholds the same data protection principles and practices outlined within the Group’s PDPA framework and privacy commitments.
 

For more information about PDPA, you may visit the Department of Personal Data Protection Malaysia website at www.pdp.gov.my.
 

If you have any questions regarding this Privacy Notice or how your data is processed, please contact our PDPA Officer at:
Email: enquiry.cnergy@mmu.edu.my
Phone: +603 8312 5178
 

  1. What We Collect
    We collect information in the following ways:

  • Information you provide through forms, applications, or direct interactions (whether online or offline).

  • Information automatically collected through your use of our website or digital platforms.
     

This may include personal data such as:

  • Name, address, identification number, date of birth, nationality, contact details, occupation, photograph, or video image.

  • Payment or billing information (where applicable).

  1. How We Use Your Information
    Depending on your relationship with CNERGY (e.g., client, partner, vendor, employee, trainee, or visitor), your personal data may be used for purposes such as:

  • Administering and managing your relationship with CNERGY.

  • Facilitating business operations, training, events, and collaborations.

  • Processing financial transactions, procurement, and service delivery.

  • Ensuring compliance with legal, regulatory, and corporate governance obligations.

  • Communicating important updates, news, or promotional materials.

  • Enhancing service quality, customer experience, and operational efficiency.

  • Ensuring safety, security, and fraud prevention.
     

  1. Sharing of Personal Data
    We do not share personal data with organizations outside the TM Group, except where necessary for legitimate business or legal purposes.
     

Your personal data may be disclosed to:

  • TM Group companies, including MMU and its subsidiaries.

  • Business partners, contractors, and service providers engaged by CNERGY.

  • Auditors, legal advisors, consultants, and professional service firms.

  • Regulatory bodies, law enforcement agencies, or government authorities when required by law.
     

All third parties are bound by confidentiality obligations and are required to protect your data in accordance with the PDPA.

  1. Data Security and Retention
    CNERGY applies TM Group’s information security standards and uses appropriate administrative, technical, and physical safeguards to prevent unauthorized access, alteration, disclosure, or destruction of personal data.
     

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
 

  1. Access, Correction, and Withdrawal of Consent
    You have the right to:

  • Request access to your personal data.

  • Request correction of any inaccurate or outdated data.

  • Withdraw consent to our processing of your data.
     

Requests can be made by contacting our PDPA Officer at:
Email: enquiry.cnergy@mmu.edu.my
Phone: +603 8312 5178

 

Please note that withdrawal of consent may affect our ability to provide certain products or services to you.

  1. Updates to This Privacy Notice
    This Privacy Notice may be updated from time to time to reflect changes in law, organizational practices, or operational requirements.
    The latest version will be available on our official website:
    https://www.mmu-cnergy.com/contact-us

     

Last updated on: Nov 2025
 

Contact Us

CNERGY Sdn. Bhd.
(A subsidiary of Multimedia University and member of TM Group)
Email: enquiry.cnergy@mmu.edu.my
Phone: +603 8312 5178
Website: https://www.mmu-cnergy.com/contact-us

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