ICCM2025, the 5th International Conference on Creative Multimedia, fosters a dynamic exchange of knowledge and creative exploration. This conference assembles researchers, educators, practitioners, policymakers, and design entrepreneurs, and provides the platform for them to share and exchange their research, creations, and experiences across a broad spectrum of generative and creative art and design, digital content development, and the innovative applications of computing in creative fields.
ICCM 2025 will be hosted by the Faculty of Creative Multimedia (FCM) and the Faculty of Cinematic Arts (FCA) at Multimedia University with the theme “Generative AI and Creative Multimedia for Sustainable Futures.”
ICCM 2025
Registrations for DIFCON 2025 are generally non-refundable. However, we recognise that exceptional circumstances may arise, necessitating a request for a refund. These requests will be evaluated on a case-by-case basis, ensuring fair consideration for each unique situation.
#### Conditions for Refund Requests:
1. **Exceptional Circumstances**: Refund requests will only be considered under exceptional circumstances. Examples include:
- Medical emergencies (supported by a medical certificate)
- Family bereavement
- Other significant unforeseen events2. **Documentation Requirements**: To facilitate the review process, all refund requests must be accompanied by appropriate supporting documentation. Examples include:
- A medical certificate from a licensed healthcare provider
- Official documentation of a significant event (e.g., obituary, police report)3. **Submission Process**: To request a refund, please follow these steps:
- Prepare a detailed explanation of the reason for your refund request.
- Gather all relevant supporting documentation.
- Email your request and documentation to difcon@mmu.edu.my with the subject line "DIFCON 2025 Refund Request – [Your Name]".4. **Review and Decision**: Upon receipt of your refund request, the DIFCON committee will:
- Acknowledge receipt of your request within 5 business days.
- Review the request and supporting documentation.
- Notify you of the decision via email within 15 business days from the date of acknowledgement.#### Important Notes:
- **Non-Refundable Items**: Registration fees may include non-refundable items such as administrative fees or bank charges.
- **Final Decision**: The decision to approve or deny a refund request rests solely with the DIFCON committee and is final.
- **Timeline for Approved Refunds**: If your refund request is approved, the refund will be processed within 30 business days from the date of approval. The refund will be issued to the original method of payment used during registration.We appreciate your understanding and cooperation. For any further queries regarding registration cancellations and refunds, please contact us at difcon@mmu.edu.my.