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This module sets out concepts & skills relating to the setup & use of online collaborative tools, such as storage, productivity applications, calendars, social media, web meetings, learning environments & mobile technology.


  • Understand the key concepts relating to online collaboration and cloud computing.

  • Set up accounts to prepare for online collaboration.

  • Use online storage and web-based productivity applications to collaborate.

  • Use online and mobile calendars to manage and plan activities.

  • Collaborate and interact using social networks, blogs, and wikis.

  • Schedule and host online meetings and use online learning environments.

  • Understand key mobile technology concepts and use features such as e-mail, applications, and synchronisation.



  • Covers the key skills needed to understand the main concepts relating to online collaboration and cloud computing.

  • Certifies best practice in effective use of online collaboration tools and mobile technology.

  • Developed with input from computer users, subject matter experts, and practising computer professionals from all over the world. This process ensures the relevance and range of module content.


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