This module allows candidates to demonstrate the ability to use a word processing application to accomplish everyday tasks associated with creating, formatting, and finishing small-sized word processing documents, such as letters and other everyday documents.


  • Work with documents and save them in different file formats.

  • Choose built-in options, such as the Help function, to enhance productivity.

  • Create and edit small-sized word processing documents that will be ready to share and distribute.

  • Apply different formats to documents to enhance them before distribution; recognise good practice in
    choosing the appropriate formatting options.

  • Insert tables, images, and drawn objects into documents.

  • Prepare documents for mail merge operations.

  • Adjust document page settings.

  • Check and correct spelling before finally printing documents.

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  • Covers the key skills needed to use a word processing application.

  • Can be applied to a range of word processing software from vendor packages to ‘freeware’.

  • Certifies best practice in effective word processing software use.

  • Developed with input from computer users, subject matter experts, and practising computer professionals from all over the world. This process ensures the relevance and range of module content.